1. Digital Product Policy:

• (1.1) Once all types of ordered digital products are successfully delivered, refunds or returns will not be accepted.
• (1.2) If the product fails to be delivered due to stock unavailability or if it cannot be provided, a refund will be issued; otherwise, an exchange will be offered.
• (1.3) If the customer orders the wrong product, the customer will be responsible for the mistake. If the wrong product has not been delivered, a request for exchange or refund for another service can be made.
• (1.4) If a wrong product is delivered, it can be exchanged without any charge.
• (1.5) If the product has been used or modified after delivery, it will not be eligible for return or refund under any circumstances.
• (1.6) The emergency refund time limit is 24 hours. A 5% fee will be applicable in this case.
• (1.7) The regular refund time limit is 3 to 7 business days. No additional fee will be charged.
• (1.8) In the case of refunds, any fee or charge imposed by the bank or payment system will be borne by the customer.